Brighton GP surgery halts family planning due to recording problem

A medical practice offering regulated services that it was not licensed to provide was deemed unsuitable.

Regency Surgery in Old Steine, Brighton, immediately stopped offering its family planning appointments, after inspectors discovered it was not registered to provide them.

The practice has been placed under ‘special measures’ by the Care Quality Commission (CQC) for failing to ensure patient safety and away from ‘avoidable harm’.

Risks to patients, staff and visitors were “not always” assessed, monitored or effectively managed, inspectors said in a report.

The report was released on September 7.

He found that the operation of Regency Square did not promote high quality care and was generally considered inadequate.

“I place this service under special measures,” the inspector said in his report.

“The services placed in special measures will be inspected again within six months.

“If insufficient improvements have been made such that there remains an inadequate rating for any key or overall issue, we will take action in accordance with our enforcement procedures to begin the process to prevent the provider from operating the service.

“This will lead to their registration being canceled or the terms of their registration being changed within six months if they do not improve.

“The service will be monitored and, if necessary, could be transformed into an urgent execution measure.

“If necessary, another inspection will be carried out within a further six months, and if there is not enough improvement, we will proceed to close the service by adopting our proposal to remove this location or cancel supplier registration.”

However, Regency Surgery was found to have high levels of satisfaction among staff with the support provided by the management team.

Staff were also found to have good prospects for career progression.

The surgery reportedly took “immediate action” on its lack of family planning registration, submitting forms to the CQC which are currently under review.

Regency Surgery has been contacted for comment.

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